Travel and tourism has reached a whole new level with the recent trends. Technology has made it convenient for people and these recent trends add on to the satisfaction.
The hospitality department has advanced so much in the past few years and the reason being the growth in technology. The hospitality department has become smarter with time and technology.
Travel and tourism has reached a whole new level with the recent trends. Technology has made it convenient for people and these recent trends add on to the satisfaction.
These are 6 recent trends in the hospitality department, which has changed the scenario of travel and tourism department. The list follows -
Tech Savvy
Today, mostly everyone knows how to book a hotel or a trip via mobile phones. They are self-sufficient; they know how to use apps. The guests enjoy user-friendly environment and prefer knowledgeable staff and high quality tech. The improvement of the department started only after the free wifi.
Insistence on health
Many hotels now offer gyms, spas, and swimming pools. These things have changed how people saw tourism. The hotels have so much to do within that people travel outside only when convenient. People have become very conscious about their health and installation of gyms and studios and also serving healthy food options has boosted the industry.
Long-term Assets
Hotels are now using solar panels and other renewable energy resources to save electricity and water. The rooms now have automatic sensors which help save electricity. The hotels are now getting into more electrically advanced systems for a long run. There are several advantages of such systems, checking on rooms if the lights are switched-off seems so out dated. They are eco-friendly and pocket –friendly in long term.
Social Media Promotion
Tourism has changed. One can see it through the usage of social media. One can make their own itinerary and decide the locations all by themselves. The hotels now have these options for their guests, looking at their convenience and budgets. The presence of the hotel on various platforms like twitter, instagram and their websites and also on various online travel booking websites are making people aware. The hotels are using it as their advertising campaigns to attract more potential travelers.
Payments through Cards
The transformation from cash to card is huge. It is the most easy and convenient way to pay. The hotel websites or even the apps and also the travel agents, everyone has this option of payment through cards. It is safe too, as you are paying it from your phone (not sharing the card details) and it also has few security procedures to reduce cyber crimes and maintain the security. The banks are associated with the apps or with the hotel, which then has different offers for that specific bank account holder.
Online Support from the Hotel
Hotels now have a whole new online support systems, the guests can contact them through the pop ups at their websites or by mailing them or calling them at their customer care number mentioned. The guests are always interested to know more about the hotel and other details, as to where they are investing their money in. Now, the hotels also give regular updates on the bookings on mails and messages, which maintain the interests of guests. They are open for 24hours and also give the option of call back.
The trends are improving and people are keen about using them for their convenience. There are many new trends which has changed the hospitality department and these are few from them, which has helped boost the hospitality department in a fresh way.